Brittney Simpson

“When everything else fails, read the instructions .” That line usually makes sense right after a mistake happens. In any fast-paced environment, an SOP isn’t just a formality. It’s what keeps everything running smoothly. The challenge is that most SOPs are written like textbooks - dense, complicated, and easy to ignore. The problem isn't the instructions; it's the intention . We're writing for compliance, not for use . If your team’s first thought is… "Wait, why are we even doing this?" ...

Walk into almost any office and you’ll see words like Integrity , Innovation ,  or Respect  printed on the wall. They look good. They sound good. But they rarely guide real decisions. The truth is, most company values are aspirational ,  not operational .  They describe what leaders hope  people believe, not what employees actually do. If you ask ten people what “Integrity” means, you’ll get ten different answers.  For one person, it means honesty. For another, accountability. For someone...

The rise of “AI Workslop” — low-quality, unvetted AI output — isn’t a technology problem. It’s a training problem. This post gives leaders a clear, actionable framework for AI governance that moves beyond compliance checklists to build real literacy, accountability, and creative confidence across teams. Here’s how confident leaders transform AI anxiety into fluency, creating teams that innovate responsibly, not recklessly. The AI Problem No One Wants to Admit Every company says it’s...